Privacy Policy

1. Who We Are

AsiaWholesale Shop is operated by a Hong Kong-based company located at:
Room 05, 12/F, Millennium Trade Centre,
56 Kwai Cheong Road, Kwai Chung, N.T., Hong Kong.

Email: info@asiawholesale.shop
Phone: +852 2834 6790

We act as the data controller for personal data collected through our services.

2. Personal Data We Collect

We collect only the information necessary for providing our B2B wholesale services:

• Contact details: name, email, phone, company name
• Business information: address, VAT/Tax ID (if provided), destination country
• Order-related data: products, quantities, payment details (processed securely via third parties)
• Communication data: messages, inquiries, support tickets
• Technical data: IP address, browser type, device info, cookies/analytics

3. How We Use Your Data

We process your data for legitimate business purposes:

• To respond to inquiries and process orders
• To provide customer support and logistics coordination
• To comply with legal obligations (customs, tax, AML/KYC)
• To improve our website and services (analytics)
• To send transactional emails (order confirmations, shipping updates)

We do not send marketing emails without explicit consent.

4. Legal Basis for Processing (GDPR)

For EU/EEA customers, we rely on:

• Contract performance (orders, shipping)
• Legitimate interests (business communication, fraud prevention)
• Legal obligations (customs, tax compliance)
• Consent (where required, e.g., optional newsletters)

5. Sharing & International Transfers

We share data only when necessary:

• Logistics partners (DHL, FedEx, etc.) for shipping
• Payment processors (secure, PCI-compliant)
• Authorities (if required by law)

Data may be transferred outside Hong Kong (including to non-adequate countries). We use Standard Contractual Clauses (SCCs) or other safeguards for GDPR transfers.

6. Data Retention & Security

We keep data only as long as needed:

• Order data: 6–7 years (legal/tax requirements)
• Inquiry/support: up to 2 years
• Analytics: anonymized or up to 26 months

We use industry-standard security (encryption, access controls, regular audits) to protect your data.